Janice C. Monks is the President of the American Association of Service Coordinators (AASC), an Ohio–based national nonprofit organization whose 2200 members serve more than 225,000 seniors and families living in low-income housing. Her experience during more than 25 years of working in the senior housing industry has included housing management, social service administration, public policy development, designing supportive service programs, and developing and implementing service coordinator programs in both HUD and tax credit housing.

Ms. Monks is a nationally recognized advisor and trainer of service coordinators, managers, developers and owners of affordable housing. She is a member of several national housing and social service organizations and has provided written and oral Congressional testimony on the expanding role of service coordination in affordable family and elderly housing. The National Council on Aging recognized her with the 2004 ‘Sid Specter Housing award of Honor’ for her efforts in linking housing and services and she served as an at-large delegate at the 2005 White House Conference on Aging (WHCoA). Presently, she serves on the board of trustees for the Delaware, Ohio Council for Older Adults and is a graduate of Bowling State University of Ohio.

Judy has more than 25 years of association and family and community assistance experience. Prior to starting at AASC, Judy was an Assistant Executive Director at the Ohio Job and Family Services Directors’ Association for 13 years, a Project Manager at Advocacy and Protective Services, Inc. for four years and a Protective Service Representative at Advocacy and Protective Services, Inc. for five years. She has also worked as a Psychology Assistant/Program Consultant and a Community-Based Residential Care Facility Administrator. Judy received her B.A. in Political Science/Sociology at The Ohio State University and her Master’s in Public Administration at Ohio University.

Christine has more than 20 years of association management experience, covering everything from publications to customer service to membership to meeting planning. During her tenure at the American Ceramic Society as Director of Membership, Meetings and Expositions, Christine participated on several strategic planning teams that set the direction for the organization at large, as well as two member needs assessment surveys which led to new product and service offerings. In 2002, Christine was instrumental in forming a new association for potters, which exceeded its member recruitment goals by 100% in the first of a three-year plan. Christine’s responsibilities at AASC include member recruitment and retention, chapter relations, conference logistics planning and management, product development and marketing.

Scott 's resume includes a bachelor's degree in public relations from Capital University, where he was a writer/editor for Capital's student newspaper, The Chimes. His most recent experience includes working as the marketing coordinator/managing editor for BLF Management, an association management company in Columbus, OH. Scott is responsible for sponsorship, exhibit and advertising sales; website, publications, and promotional design; and technology management for AASC.

Deb was associated with a non-profit international membership society for 20 years, most recently providing comprehensive support to the director of publications & meetings and the director of communications. Deb's responsibilities include answering the telephone and assisting callers with the very best in customer service, updating and maintaining the association's membership database, creating membership reports and invoices, preparing mailings and providing project support to all departments.